What are managed IT services?

Managed IT services provide proactive, ongoing technology support instead of reacting to issues after they occur. At ComputerAge, managed IT services include 24/7 monitoring, cybersecurity protection, data backups, cloud management, and help desk support to keep businesses across Tampa and the Greater Tampa Bay Area secure and productive.

What does a Managed Services Provider (MSP) do?

A Managed Services Provider (MSP) manages and supports a company's IT infrastructure, including monitoring systems, preventing cyber threats, maintaining networks, supporting employees, and providing strategic IT guidance. ComputerAge serves as a trusted IT partner for small and mid-sized businesses throughout Tampa Bay.

How much do managed IT services cost?

Managed IT services are typically offered at a predictable monthly rate based on business size, technology needs, and support level. This model helps Tampa Bay businesses avoid unexpected IT expenses while receiving proactive, enterprise-level support from ComputerAge.

Are managed IT services worth it for small businesses?

Yes. Managed IT services help small businesses reduce downtime, improve cybersecurity, and eliminate surprise IT costs. With cyber threats increasingly targeting small businesses, ComputerAge helps Tampa Bay companies stay protected and focused on growth.

What is included in ComputerAge's managed IT services?

ComputerAge's managed IT services typically include 24/7 monitoring, cybersecurity and threat protection, data backup and disaster recovery, help desk support, network and server management, and cloud services such as Microsoft 365 support. Services are customized for each Tampa Bay business.

What is the difference between break-fix IT and managed IT services?

Break-fix IT only addresses problems after they happen, often resulting in downtime and unpredictable costs. Managed IT services focus on prevention, monitoring, and long-term stability. ComputerAge's proactive approach helps Tampa Bay businesses avoid disruptions and operate more efficiently.

Do you include cybersecurity in your managed IT services?

Yes. Cybersecurity is a core part of ComputerAge's managed IT services. We implement layered security solutions, monitor threats, and help businesses meet compliance requirements, protecting organizations across the Greater Tampa Bay Area from cyber risks.

Why choose a local MSP in Tampa instead of a national provider?

Choosing a local MSP provides faster response times, personalized service, and a better understanding of regional business needs. ComputerAge is based in Tampa and serves the Greater Tampa Bay Area, offering hands-on support with enterprise-grade expertise.

How fast is your response time?

ComputerAge provides proactive monitoring and defined response times to resolve issues quickly—often before clients notice a problem. Our focus is minimizing downtime for businesses across Tampa Bay.

What industries do you support?

ComputerAge supports a wide range of industries including professional services, healthcare, construction, finance, and small to mid-sized businesses throughout the Greater Tampa Bay Area.